Terms of Service

1. About the Platform

Let’s Farm is an agricultural technology platform designed to help farmers and agricultural businesses manage farm information, access weather intelligence, use AI-powered recommendations, list and trade agricultural products, and review crop and soil health insights.

The platform may be used by individual farmers, company accounts, and administrators. Some features are restricted by account type, verification status, or role-based permissions.

2. Account Registration and Eligibility

To use certain features, you must register for an account and provide accurate information. Users may register as either a Farmer or a Company.

• You must be at least 18 years old or have parental/legal consent to use the platform.
• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to provide accurate, up-to-date personal, farm, and business details.
• We may suspend or restrict accounts that violate these Terms, abuse platform features, or misrepresent information.

Company accounts may be subject to verification review before receiving certain trust or visibility badges. Verification does not guarantee business performance, regulatory compliance, or product quality.

3. Farmer and Company Profiles

Users may create and maintain profile data including farm details, crop records, livestock counts, equipment, location information, weather data, and AI personalization preferences.

When you add location data, GPS coordinates or farm location details are used to tailor weather, recommendations, and local agricultural insights. The accuracy of such data depends on the information supplied by you and the availability of third-party weather data.

4. Marketplace Use

The marketplace allows users to list and browse agricultural goods and services. Listings may include crops, livestock, equipment, seeds, fertilizers, transport, farm services, and other related products.

• Users are responsible for the accuracy, legality, quality, and completeness of listings.
• Users must not list prohibited, fraudulent, counterfeit, hazardous, or unlawful materials.
• Listings remain the responsibility of the seller unless the platform specifically states otherwise.
• Transactions, pricing, delivery, payment, and quality assurance are arranged directly between buyer and seller.

Let’s Farm does not act as a payment processor, escrow agent, or delivery service unless explicitly disclosed. The platform may provide communication tools, offer tracking, and marketplace notifications, but these do not replace independent commercial arrangements between parties.

5. AI Recommendations and Diagnostic Features

The platform may provide AI-generated recommendations, text guidance, weather-aware answer generation, and crop or soil analysis based on the information you provide, uploaded images, and available weather context.

AI outputs are informational only. They are not professional agronomy, veterinary, laboratory, or legal advice. You should use your own judgment, confirm with qualified experts where necessary, and treat scanner results as decision-support tools, not definitive diagnoses.

We do not guarantee the correctness, completeness, or suitability of AI-generated advice for your circumstances. AI recommendations may be affected by missing data, image quality, weather conditions, and external service limitations.

6. Crop, Soil, and Weather Data

The platform may use weather data, geolocation, and image analysis to support crop health diagnostics, field monitoring, and farm planning. We may cache weather responses for performance and convenience, but cached data is not a guarantee of current field conditions.

Weather and location features may rely on browser geolocation permissions and external data providers. These services may be unavailable, delayed, or limited by network quality, permissions, or provider outages.

Scanner and image upload features may process photos for disease, nutrient, and soil analysis. Uploads remain the responsibility of the user and must not include unlawful, offensive, or irrelevant materials.

7. User Content, Posts, and Uploads

You retain ownership of the content you upload, post, or provide to the platform, including profile information, farm details, listing photographs, crop images, and messages.

By uploading or submitting content, you grant Let’s Farm a limited license to store, process, display, moderate, and operate the platform in connection with that content. This includes the use of content necessary for features such as AI assistance, catalog display, map overlays, farm record management, and operational support.

You agree not to upload or transmit content that is false, misleading, abusive, unlawful, defamatory, infringing, malicious, or otherwise harmful to the platform or other users.

8. Third-Party Services and Integrations

Let’s Farm may rely on third-party services for operational features such as weather data, exchange rate data, AI model access, image processing, mapping services, and analytics. These services are independent and subject to their own terms and data practices.

We do not guarantee uninterrupted availability of external services. Service interruptions, rate limits, provider changes, or outages may affect marketplace functions, weather updates, AI guidance, or scanner results.

9. Verification, Trust, and Moderation

Company accounts may be displayed as “Verified Company” only after review and approval by the platform or its administrators. Verification is based on the information provided and internal review processes, and it does not create a guarantee of product quality, reliability, business conduct, or regulatory compliance.

Let’s Farm reserves the right to review, hide, reject, remove, or restrict any listing, content, account, or user activity that violates these Terms, creates risk, or undermines the integrity of the platform.

10. Fees, Payments, and Commercial Arrangements

The platform may allow users to list products, negotiate offers, and communicate regarding pricing. Unless otherwise stated, payment, delivery, tax, and fulfilment arrangements are made directly between buyers and sellers.

Let’s Farm is not a party to any individual trade agreement and is not liable for the delivery, quality, safety, false advertising, or other terms of goods or services exchanged through the marketplace.

11. Privacy and Data Handling

Your use of the platform is subject to our Privacy Policy. We process personal data, farm data, weather requests, AI usage records, scanner uploads, and marketplace interactions only as necessary to provide and improve services, operate moderation, and comply with legitimate platform needs.

You are responsible for ensuring you have consent where required to submit personal, farm, or business information, especially when sharing data relating to other people, employees, land, or collaborating businesses.

12. Intellectual Property

Let’s Farm retains ownership of the platform’s branding, software, design, content, trademarks, and related materials, except for user-generated content uploaded by users.

You may not copy, redistribute, scrape, reverse engineer, or republish platform materials without prior written consent, except as expressly allowed by these Terms or applicable law.

13. Limitation of Liability

To the maximum extent permitted by law, Let’s Farm, its affiliates, officers, employees, and partners are not liable for indirect, consequential, incidental, punitive, or special damages arising from the use of the platform, including, without limitation, losses related to crop performance, market decisions, business transactions, weather conditions, data inaccuracy, AI suggestions, or scanner interpretation.

We do not warrant that the platform will be error-free, uninterrupted, secure, or suitable for all farming conditions. The platform is provided on an “as is” and “as available” basis.

14. Termination and Suspension

We may suspend or terminate your access to the platform if you breach these Terms, misuse the platform, provide false information, engage in unlawful activity, or pose a risk to other users or platform integrity.

You may close your account at any time. Certain records may be retained to comply with legal, security, operational, or moderation obligations, as described in our Privacy Policy and internal retention rules.

15. Changes to These Terms

Let’s Farm may update these Terms from time to time to reflect new features, legal requirements, or operational practices. Continued use of the platform after changes are posted constitutes your acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of the Republic of Zambia, without regard to conflict of law principles. Where applicable, disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of Zambia.

17. Contact Us

If you have questions, complaints, or requests concerning these Terms, please contact the Let’s Farm team through the in-platform support channels or the official contact details provided on the website.